7 Psychological hacks that are so effective customers will line up to pay you
Behavioral Psychology: 7 Psychological hacks that are so effective customers will line up to pay you:
- Anchoring Bias: users rely heavily on the first piece of information they see. Actionable insight: Start with the highest first in your pricing.
- Example: Tinder uses the highest price to influence our buying decision.
2. Hick's Law: More options lead to harder decisions.
- Find an area where you have a lot of options and then try to reduce them.
- Removing your header and footer nav in your checkout flow may lift your conversion rate by 28%
- Example: Instapage just has a primary call to action
3. Nudge
- Subtle hints can affect user's decisions.
- Small clues or context changes can encourage users to make a certain decision without forcing them
- Actionable Insight: Use harmless nudges to sell more.
- Example: Amazon focuses 1/3 of the screen to push for subscriptions
4. Social proof with the recency effect
- Users adapt their behaviours based on what others do.
- Example: Basecamp shares how many folks signed last week.
5. Positivity scarcity
- People want more of those things they can have less of.
- Uber eats found the right angle: Using a real limited resource (timings of delivery) they are convincing new users to share the same restaurants as past users.
6. Reduce cognitive load
- Cognitive load is concerned with how much the brain can do at any one time.
- Actionable insight: Reduce friction for prospects.
- Synthesis payment checkout flow had too much cognitive load. We moved to Typeform. It increased our conversion from 24% to 40%
7. Zeigarnik Effect
- People remember incomplete tasks better than completed ones.
- Duologin shows incomplete tasks to finish.
- Actionable insight: Use checklists, progress bar and gamification to push to convert more customers.
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